We sell Kenya Airtime, automatically loaded on to recipient phones or sent as a top up PIN that is sent via SMS to the recipient.

After payment is completed, the recipient will receive their Airtime either automatically loaded on to their phone or as an SMS containing a top up PIN and instructions on how to load it.

The Airtime top up PIN or auto load is generally received within 5 - 30 seconds.

Yes, Visa debit cards issued by Kenya banks are currently accepted by PayPal.

If you experience a problem with or during the transaction, please email us right away at support@sendairtime.com, include your contact number and the transaction number provided to you at time of purchase. We will investigate and issue a refund if we find you were charged for an incomplete transaction. We however do not provide refunds for successfully completed transactions.

We do not receive or store any payment information. All payments are processed securely and encrypted through PayPal, a world leader in payment processing and transaction brokerage. For more information please visit their website at https://www.paypal.com

No, our policy is to keep all your information confidential and only use it for refunds and customer service. You may view our privacy policy here.